Politique d’expédition
Processing & shipping times
Orders are processed within 1-3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping times vary based on the selected shipping method and your location. Estimated delivery times are:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5-10 business days |
| Express Shipping | 2-5 business days |
Please note that these timeframes are estimates and may vary due to external factors such as customs delays, weather conditions, or carrier issues.
Shipping rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
International shipping
We ship internationally to select countries. International orders may be subject to customs duties, taxes, or import fees, which are determined by your country’s customs regulations. These fees are the responsibility of the customer.
Order tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order through the carrier’s website. If you do not receive tracking information within the expected processing time, please contact us at support@jmango360.com.
Shipping issues & lost packages
If your package is lost or delayed in transit, please contact the shipping carrier first for assistance. If you need further help, reach out to our support team.
Please note: We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
Address changes & order modifications
Ensure your shipping address is correct before placing your order. If you need to update your address after purchasing, please contact us within 24 hours at support@jmango360.com. We cannot guarantee changes after this timeframe.
Returns & exchanges
Shipping fees are non-refundable in case of returns or exchanges. For more details, please review our Return and Refund Policy.
For any shipping-related inquiries, please contact our support team at support@jmango360.com.